The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
No parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Room features
Free Wi-Fi in rooms
Heating
Bathroom
Free toiletries
Self-catering
Electric kettle
Room decor
Carpeted floor
Show more
Location
Fairfax Street,
Coventry,
United Kingdom,
CV1 5RP,
West Midlands
Map view
street view
Fairfax Street,
Coventry,
United Kingdom,
CV1 5RP,
West Midlands
City landmarks
Mall
Fargo Village
1.2
km
Church
The Parish Church of St John the Baptist
650 m
Park
War Memorial Park
2.2
km
Museum
Coventry Watch Museum Project Limited
770 m
Gulson Rd Next to the ring road close to the Gulson Road
Whitefriars Monastery
790 m
Museum
Sgt Bilko's Vintage Emporium and The Phil Silvers Archival Museum
860 m
The Charterhouse London Road
Charterhouse Priory
870 m
The Butts Arena Butts
Butts Park Arena
1.4
km
Event hall
The Tin Music and Arts
600 m
121 Upper Spon Street Spon End
The Weaver's House
1.2
km
Spon Street
Historic Spon Street
1.3
km
Croft Rd
Planet Ice Coventry
1.0
km
Museum
The Coventry Music Museum
2.4
km
Nearby
Art object
Lady Godiva Statue
460 m
Millennium Place 16 Hales Street
Coventry Transport Museum
300 m
Church
Coventry Cathedral
290 m
Church
Holy trinity church
230 m
Cook St
Cook Street Gate
300 m
10 Hales Street
Swanswell Gate
180 m
Gallery
Herbert Art Gallery and Museum
280 m
Event hall
Old Grammar School
340 m
Bayley Lane
St Mary's Guildhall
250 m
Coventry Cathedral Priory Street
Knife Angel
110 m
Bayley Lane
22 Bayley Lane Coventry
260 m
Millennium Place
Sir Frank Whittle statue
500 m
Garden
Lady Herbert's Garden
210 m
5 Priory Row
Coventry Prayer House
200 m
3-5 Priory Row
Lychgate Cottages
220 m
St Nicholas Street
Coventry Canal Basin
760 m
Coventry Cathedral 1 Hill Top
The Blitz Museum
100 m
Restaurants
Rising Cafe
110 m
Priory Street
Indian village coventry
30 m
Fair fax street
German Doner Kebab
340 m
5-9 The Burges
Castle Yard Tea Rooms
360 m
3 Castle Yard
Sultan Kebab House
270 m
13 Hales Street
Subway
350 m
27 The Burges
Basement Browns
440 m
14 High Street
Falafel Corner
500 m
32 Broadgate CV1 1NE
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
convenient location
budget-friendly
unpleasant smells
lackluster service
5.8/10
Guest rating
Rooms
5.7
Location
7.7
Service
5.6
Dining
5.0
Guest reviews
5.8/10
based on 12 reviews
6.0
6.0/10 based on 5837 reviews
Neal
United States,
March
2024
5.0/10
My stay at the hotel had its ups and downs. The hotel's location near Coventry University was convenient for sightseeing, but some room issues like mould and a pungent smell impacted my experience. The service was a mix of helpfulness and mishaps, while the dining options left much to be desired.
Rooms
5.0
The Pine Suite I stayed in was disappointing due to mould, a stale smell of cigarettes, and various maintenance issues like ripped furniture and a burst shower hose.
Service
5.0
The service was a mixed bag, with some staff being extremely helpful, but others making placement errors, such as assigning a room next to a fire exit despite requests.
Location
7.0
The hotel's location near Coventry University was convenient for sightseeing and offered a quiet atmosphere, but it could have been better without some minor issues upon arrival.
Dining
5.0
The dining experience was subpar, with basic quality English breakfast not meeting today's standards and cleanliness concerns noted.
Facilities
James
United States,
March
2024
5.0/10
The hotel is conveniently located in central London, making it perfect for exploring the city. The rooms had unpleasant smells and were in need of renovation, but the hotel offers a budget-friendly option for staying in a prime location.
Rooms
5.0
The rooms smelled stale and were in need of renovation, but the price was budget-friendly for a central London location.
Service
5.0
The check-in process was fast, but I was charged extra for a late checkout, and the overall service felt lacking in warmth.
Location
7.0
The hotel's central London location is great for exploring the city, but there was noise and some unprofessional behavior from the staff during departure.
Dining
5.0
The dining experience had some issues with cleanliness, limited breakfast options, and unprofessional staff interactions.
Facilities
5.0
The hotel lacked impressive facilities, but it offers a convenient base for exploring central London on a budget.
convenient location
unpleasant smells
Dorothy
United Kingdom,
February
2024
5.8/10
The hotel is centrally located in Coventry, making it convenient to access the town and bus station. The rooms, although in need of refurbishment, were reasonably clean, but the heat was unbearable throughout my stay. The service staff had a mix of helpful and unhelpful interactions. The dining options were limited, and the breakfast service started late for business guests. Overall, the location was the highlight of my stay.
Rooms
6.0
The rooms remained extremely hot and needed refurbishment, though they were reasonably clean.
Service
5.0
The service staff had both helpful and unhelpful interactions.
Location
8.0
The hotel is centrally located in Coventry, convenient for accessing the town and bus station.
Dining
5.0
The dining options were limited, and the breakfast service started late for business customers.
Facilities
6.0
Basic facilities available, lacking some essential amenities.
Andy
United Kingdom,
February
2024
5.2/10
Finding the hotel was a bit tricky, but once there, the rooms were not the best in terms of cleanliness and maintenance. On the positive side, the location was convenient right in the town center. The service was a mixed bag, with some staff being unhelpful while others were extremely polite. The dining options were passable but lacking in quality. Overall, the stay had its ups and downs.
Rooms
5.0
The rooms were not the best, with issues like stains, toilet flush problems, and a lack of basic amenities.
Service
6.0
Service was a mixed bag, with some unhelpful staff and others extremely polite and helpful.
Location
8.0
The hotel's location was convenient, right in the town center.
Dining
5.0
The dining options were passable but not impressive in quality.
Facilities
5.0
Alan
United Kingdom,
October
2023
7.6/10
The hotel offers a great value for money with clean and comfortable rooms and helpful and friendly staff. However, there were signs of dampness in some areas and the bathroom fixtures were in poor condition.
Rooms
8.0
The room was spacious and very clean, and the bed was extremely comfy.
Service
9.0
The service was excellent, the staff was very polite and helpful.
Location
8.0
The hotel is conveniently located near the city center and various shops, making it easy to access different areas.
Dining
6.0
The dining experience was okay, but not exceptional. The breakfast was an additional cost.
Facilities
7.0
Buddy
United States,
October
2023
7.2/10
The hotel's location is brilliant, right across from the bus station and surrounded by food places and attractions, making it a perfect choice. The rooms were warm and clean, albeit a bit toasty without AC or fans in one of them. The service lacked friendliness and customer care, with no comfort for guests in a situation. The hotel's facilities were satisfactory, considering the price paid.
Rooms
8.0
The rooms were warm, clean, and well-presented, but lacked AC or fans in one room.
Service
5.0
The service was lacking in friendliness and customer care, with no support for guests in need.
Location
9.0
The location is brilliant, with everything on the doorstep like the transport museum and shopping center.
Dining
7.0
The dining experience was decent, although cleanliness issues were noted in some areas.
Facilities
7.0
The facilities were satisfactory for the price paid.
Dave
United Kingdom,
August
2023
6.8/10
My stay at the hotel was quite basic but clean, with a nice breakfast offering and being conveniently close to the city center. However, the experience felt a bit uncomfortable, resembling being on a plane without clothes which was not ideal.
Rooms
8.0
The room was good size and clean.
Service
6.0
The staff were pleasant and efficient, although more resembling cleaners than receptionists. However, it took a long time for someone to fix a basic issue like a light bulb.
Location
7.0
The hotel's location is quite central and provides easy access to the city center. There are a lot of shops around, and it's suitable for various activities, although there was noise from the bathroom dating back to the 1970s.
Dining
7.0
The dining experience was average, comparable to other Britannia Hotels. The food was decent, but some items were overcooked, like the cardboard-like bacon.
Facilities
6.0
Basic facilities were available at the hotel.
Great location
Uncomfortable experience
William
United States,
August
2023
5.2/10
My stay at the hotel had its ups and downs. The location was amazing, right in the heart of Coventry, close to all the attractions I wanted to visit. However, the room I was initially assigned was a bit of a letdown, looking like it was from the 1990s, and the service, particularly regarding a hot water issue, left much to be desired.
Rooms
5.0
My room felt like a blast from the past, definitely outdated. I had some trouble with the door lock, but the reception staff were helpful in relocating me.
Service
5.0
The staff didn’t seem very interested in addressing the maintenance issues, although they promised to report them. Additionally, there was no real apology or compensation for the inconvenience.
Location
8.0
The location of the hotel is fantastic, right in the heart of Coventry, making it easy for me to explore the cathedral, art museum, and other city attractions. Just wish my room matched the photos.
Dining
5.0
Unfortunately, the dining experience was lackluster, with pre-packaged snacks and the need to venture out for meals. The Christmas decorations were a nice touch, but the overall atmosphere felt a bit neglected.
Facilities
6.0
Neil
United States,
August
2023
6.8/10
My stay at the hotel had its ups and downs. The central location was convenient, although a bit noisy upon arrival. The rooms, though warm, were comfy and perfect for a quick shower and getting ready for a night out. However, the service was a mix of good and bad, with a helpful but depressed staff. The dining experience was somewhat lacking but offered a decent selection. Overall, with some investment, it could be a fantastic stay in Coventry.
Rooms
7.0
The rooms remained extremely hot during my stay but were comfy and warm, ideal for a quick shower and getting ready.
Service
6.0
The staff had ups and downs; some were very good, but overall, there was an off-duty manager incident that was disappointing.
Location
8.0
The central Coventry location was convenient, but a bit dodgy and noisy initially. It's close to important places and offers great potential with some investment.
Dining
6.0
The dining offered a mix of experiences, with a decent selection but some cleanliness issues.
Facilities
The facilities were adequate, but nothing particularly stood out.
Hubert
United Kingdom,
June
2023
6.4/10
The hotel has a mix of positives and negatives. The rooms, although clean, have outdated decor and a heating system that cannot be adjusted. The staff, mostly helpful, had some lapses in service and professionalism. The location is convenient for transportation with friendly staff, but limited connectivity options. Dining was average with some room for improvement. Overall, a decent stay with some drawbacks.
Rooms
6.0
The rooms were a mix of outdated decor and cleanliness.
Service
7.0
The staff had some lapses in service but were mostly helpful.
Location
8.0
The location is convenient for transportation with friendly staff.
Dining
5.0
The dining experience was average with some room for improvement.
Facilities
6.0
Some necessary facilities provided, average in quality.
Herman
United States,
June
2023
5.0/10
The hotel was quite disappointing overall with very dated rooms and uncomfortable beds, along with unclean conditions and unhelpful staff. However, the room was equipped with basic necessities like a TV, tables, and wardrobe, and the bathroom had enough room. The balcony, although a guest favorite, was messy and in poor condition with broken concrete and dirty glass. The lighting was not adequate, and there was no room phone.
Rooms
5.0
The room was very dated and not clean, with an uncomfortable bed.
Service
5.0
The service was subpar, with rude and unprofessional staff, especially the brunette woman. They could definitely improve their service level.
Location
6.0
The only positive aspect was the hotel's central location, providing easy access to everything in the city center.
Dining
5.0
The dining experience was average, with a decent food selection but lacking in fresh options. The real coffee was notably missing.
Facilities
5.0
The hotel lacked dining options like upgrading due to the absence of a chef. The breakfast was good overall, but the lack of real coffee was disappointing.
Roy
United Kingdom,
May
2023
6.0/10
The hotel had a few ups and downs during my stay. The rooms were not neat and the plant room noise was quite loud, but I managed to make it extra cozy by doubling up on duvets for a better sleep. However, the lack of proper ventilation made it extremely hot and stuffy. The service was friendly, especially when dealing with complaints, but I was surprised to find out that the internet was only for staff use. The location was ideal, being quiet yet close to the town station and attractions, although some confusion happened during check-out. The dining experience had its flaws, with limited options for breakfast and unclean conditions in the buffet, yet the freshly made sandwiches were a good alternative. Overall, it was a mixed experience with its ups and downs.
Rooms
5.0
The rooms were not neat and quite noisy due to the plant room noise, but I managed to have a cozy sleep by doubling up on duvets.
Service
7.0
The service was friendly and handled complaints well, but I was surprised to learn that the internet was only available for staff.
Location
8.0
The location was ideal, being quiet and close to the town station and attractions, despite some confusion during check-out.
Dining
5.0
The dining experience had its flaws, especially with unclean buffet conditions, but the freshly made sandwiches were a good choice.
Facilities
6.0
The facilities had their ups and downs, with some improvements needed.
Campanile Liverpool
The Old Ship Hotel
Macdonald Inchyra Hotel & Spa
Sheraton New York Times Square Hotel
Ibis London Heathrow Airport
Hard Days Night Hotel
Tropical Islands
Old Swan
Clayton Hotel Manchester City Centre
Ritz Paris
Ramside Hall Hotel, Golf & Spa
Holiday Inn Express Milton Keynes By Ihg